Customer Service Representative - Fastfrate Group (Calgary)
Calgary, AB, Canada
Full Time
Customer Service
Entry Level
Customer Service Representative
Location: Calgary, AB
Company: FastFrate
FastFrate is looking for an ENTRY Customer Service Representative to join our team in Calgary. We are seeking someone who is hardworking, detail-oriented, and an excellent communicator to help support our customers and operations.
Key Responsibilities:
- Respond to customer inquiries by phone and email in a professional and timely manner
- Provide accurate shipment information, updates, and problem resolution
- Work closely with operations and dispatch to ensure smooth service delivery
- Accurately input data and maintain customer records
- Proactively identify and address customer needs while ensuring a high level of service
- Performs other duties as required.
What We’re Looking For:
- Strong communication skills (verbal and written)
- High attention to detail and accuracy
- A positive attitude with a willingness to go the extra mile for customers
- Ability to multitask and stay organized in a fast-paced environment
- Previous experience in customer service, logistics, or transportation (an asset, but not required)
Why Join FastFrate?
- Be part of a respected company in the logistics and transportation industry
- Work in a supportive team environment with opportunities to grow
- Competitive compensation and benefits package
If you’re passionate about delivering great customer service and want to grow your career in logistics, we’d love to hear from you!
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