Lead Dispatcher - ASL Distribution Services (Oakville)

Oakville, ON, Canada

Full Time

Fastfrate Group, ASL Distribution Services Ltd.

Mid Level

ASL Distribution is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals.
If you require an accommodation at any stage of the recruitment process, please contact us at [email protected] and we will work with you to meet your needs.

ASL Distribution, part of the Fastfrate Group, is a leader in Canadian warehousing and fulfillment services, supporting top North American brands with efficient, customer focused solutions.

With customized supply chain solutions, ASL’s warehousing and fulfillment teams expertly manage the receiving, warehousing, picking, packing, and shipping of products with precision and efficiency.

It’s an energetic, fast-paced environment, ideal for individuals who excel in teamwork, problem solving, and building efficient solutions to move goods through the supply chain.

Why you’ll love working here:

A workplace where you can learn, grow, and build your career
A culture that encourages new ideas and continuous improvement
Supportive leaders who provide guidance while giving you autonomy
A team-focused environment
A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan
Support for professional memberships, training, and certifications

The Opportunity:
This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You’ll work in a supportive environment that values collaboration, problem-solving, and continuous learning.
Role Summary:
ASL Distribution Services is seeking a skilled and highly motivated Lead Dispatcher to join our growing team. As a Lead Dispatcher, you will be joining one of Canada’s largest providers of Distribution and Logistics services.
Hours of Work:
Monday to Friday, 9:00am–5:00pm

Work Arrangement:
On-site

Position Type:
Non-Union

Employment Status:
Permanent

Compensation:
Salary Range: $68,000 - $70,000

Work Location & Environment:
2905 Bristol Circle, Oakville ON, L6H 6Z5

Key Accountabilities:
In this role, you will:

Oversee a driving roster of approximately seven (7) owner operators and brokers with additional support for our other geographic divisions (Greater Toronto Area, Buffalo, NY).
Strong familiarity of North American geography, included, but not limited to, the Greater Toronto Area, Mid-Western United States and New York State.
Work alongside Customs Clerk surrounding the timely preparation of Customs Documents for Cross Border Shipments and coordinate with customs brokers to clear shipments. Follow up when required to ensure customs clearances are registered.
Work alongside other department(s) and stakeholders to ensure priority accounts are effectively serviced.
Respond to customer concerns and respond to e-mails received surrounding Highway operations.
Source inbound and outbound lanes across commonly serviced territories to ensure full utilization of ASL Distribution Highway Fleet (i.e. Load Link, Customer Bases, etc.)
Develop weekly plan of Inbound and Outbound Highway Loads ensuring that each driver has adequate volume to support business needs.
Provide oversight on Third Party Logistics providers for set scheduled routes and develop Weekend Delivery Plans for sensitive company accounts.
Actively search for available freight through various networks to complement existing lanes and/or develop new lanes for service.
Assist in tasks and duties as assigned by the Dispatch Manager.

Qualifications
We’re looking for someone who brings:
Education & Experience:

Minimum two (2) years of cross-border dispatch experience.
Minimum two (2) years of organizational planning and execution.

Skills & Attributes:

Intermediate proficiency in Microsoft Outlook, Word & Excel.
Sound knowledge of Transportation Regulations and Safety Standards.
Proficiency in GPS based software is considered an asset (i.e. Samsara).
Ability to work effectively under pressure in a fast-paced environment.
Flexibility to work evenings, weekends and holidays as needed.
Professional Logistics Designation (CCLP) is considered an asset.

How To Apply:
If you’re interested in joining our team, please submit your application through our online career portal. We appreciate all applicants; however, only those selected for an interview will be contacted.
Disclaimer: We use some technology-based tools, which may include artificial intelligence (AI), to support application screening; however, all hiring decisions include human review.

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Lead Dispatcher - ASL Distribution Services (Oakville)

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