Maintenance Administrator Support Specialist - Challenger - Cambridge
Cambridge, ON, Canada
Full Time
Entry Level
Challenger Motor Freight an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals.
If you require an accommodation at any stage of the recruitment process, please contact us at [email protected] and we will work with you to meet your needs.
Challenger, part of the Fastfrate Group, is a leading North American transportation and logistics provider, offering Full Truck Load (FTL) services across North America, supported by integrated logistics solutions. With advanced fleet capabilities, modern facilities, and a strong commitment to service excellence, Challenger supports a wide range of industries with safe, reliable, and efficient operations.
Employees at Challenger are part of a performance-driven culture focused on safety, innovation, and continuous improvement. Through advanced technology, ongoing training, and diverse career opportunities across driving, operations, maintenance, logistics, and administration, Challenger provides an environment where motivated individuals can build long-term, rewarding careers.
impact every day.
Why you’ll love working here:
The Opportunity:
This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You’ll work in a supportive environment that values collaboration, problem-solving, and continuous learning.
Role Summary:
The Maintenance Administrator Support Specialist is responsible for supporting the Maintenance Department by coordinating preventative maintenance schedules, processing vendor invoices, and maintaining accurate fleet records. This role ensures timely servicing and repairs of Challenger’s equipment while managing administrative functions such as warranty claims, payroll support, and data entry. The position acts as a key point of contact between internal stakeholders, external vendors, and OEM representatives to maximize fleet efficiency and cost recovery. In addition, this role provides coverage and support for the Warranty Specialist, PM Scheduler, and Maintenance Administrator to ensure continuity of service and departmental effectiveness.
Hours of Work:
Monday to Friday, 8:00am–4:30pm
Work Arrangement:
On-site
Position Type:
Non-Union
Employment Status:
Permanent
Compensation:
Salary: $43,000 - $50,000
Work Location & Environment:
300 Maple Grove Rd, Cambridge ON
Office environment
Key Accountabilities:
In this role, you will:
Administrative & Data Management
Preventative Maintenance (PM) & Scheduling
Warranty & Vendor Relations
Customer Service & Support
Qualifications
We’re looking for someone who brings:
Education & Experience:
How To Apply:
If you’re interested in joining our team, please submit your application through our online career portal. We appreciate all applicants; however, only those selected for an interview will be contacted.
Disclaimer: We use some technology-based tools, which may include artificial intelligence (AI), to support application screening; however, all hiring decisions include human review.
If you require an accommodation at any stage of the recruitment process, please contact us at [email protected] and we will work with you to meet your needs.
Challenger, part of the Fastfrate Group, is a leading North American transportation and logistics provider, offering Full Truck Load (FTL) services across North America, supported by integrated logistics solutions. With advanced fleet capabilities, modern facilities, and a strong commitment to service excellence, Challenger supports a wide range of industries with safe, reliable, and efficient operations.
Employees at Challenger are part of a performance-driven culture focused on safety, innovation, and continuous improvement. Through advanced technology, ongoing training, and diverse career opportunities across driving, operations, maintenance, logistics, and administration, Challenger provides an environment where motivated individuals can build long-term, rewarding careers.
impact every day.
Why you’ll love working here:
- A workplace where you can learn, grow, and build your career
- A culture that encourages new ideas and continuous improvement
- Supportive leaders who provide guidance while giving you autonomy
- A team-focused environment
- A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan
- Support for professional memberships, training, and certifications
The Opportunity:
This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You’ll work in a supportive environment that values collaboration, problem-solving, and continuous learning.
Role Summary:
The Maintenance Administrator Support Specialist is responsible for supporting the Maintenance Department by coordinating preventative maintenance schedules, processing vendor invoices, and maintaining accurate fleet records. This role ensures timely servicing and repairs of Challenger’s equipment while managing administrative functions such as warranty claims, payroll support, and data entry. The position acts as a key point of contact between internal stakeholders, external vendors, and OEM representatives to maximize fleet efficiency and cost recovery. In addition, this role provides coverage and support for the Warranty Specialist, PM Scheduler, and Maintenance Administrator to ensure continuity of service and departmental effectiveness.
Hours of Work:
Monday to Friday, 8:00am–4:30pm
Work Arrangement:
On-site
Position Type:
Non-Union
Employment Status:
Permanent
Compensation:
Salary: $43,000 - $50,000
Work Location & Environment:
300 Maple Grove Rd, Cambridge ON
Office environment
Key Accountabilities:
In this role, you will:
Administrative & Data Management
- Receive, audit, and process third-party repair invoices, ensuring accuracy and timely submission for payment.
- Maintain accurate work orders by entering repair descriptions, costs, and VMRS codes.
- Update and manage equipment records, annual inspections, licensing, and compliance tracking.
- Support payroll functions for shop staff, including attendance records, time-off tracking, and payroll submissions.
Preventative Maintenance (PM) & Scheduling
- Compile and distribute daily PM reports to Operations, Maintenance facilities, and vendors.
- Schedule and monitor annual inspections and preventative maintenance services for all units.
- Track and communicate out-of-service statuses and ensure timely completion of maintenance work.
- Support drivers, Operations, and Maintenance facilities regarding equipment maintenance and troubleshooting.
Warranty & Vendor Relations
- Review, prepare, and submit warranty claims for in-house and vendor-completed work.
- Collect documentation, validate labour and parts costs, and ensure maximum warranty recovery.
- Manage warranty parts retention, shipping, and disposal per policy requirements.
- Collaborate with vendors, OEMs, and internal staff to resolve discrepancies in work orders, invoices, and warranty eligibility.
Customer Service & Support
- Provide prompt, professional, and accurate communication to internal staff, drivers, and external vendors.
- Respond to inquiries and resolve issues related to repairs, invoices, or scheduling.
- Support Operations and Maintenance leadership with reporting and data analysis.
- Perform other administrative or shop support duties as required.
Qualifications
We’re looking for someone who brings:
Education & Experience:
- Secondary School Diploma required.
- Post-secondary education or relevant work experience in a mechanical, transportation, or maintenance setting is an asset.
- 2–4 years of work experience in an administrative or maintenance support role preferred.
- Ability to manage large volumes of work while maintaining accuracy and attention to detail.
- Strong interpersonal, verbal, and written communication skills.
- Proficiency with Microsoft Office and data entry systems; experience with AS400 or Enrich systems is an asset.
- Strong organizational and prioritization skills in a fast-paced environment.
- Analytical ability to identify trends and resolve discrepancies.
- Customer-focused with a proactive and problem-solving approach.
- Ability to work independently and as part of a team.
- Knowledge of heavy truck repairs, service requirements, and the Highway Traffic Act considered an asset.
- Bilingual (English/French) is an asset.
If you’re interested in joining our team, please submit your application through our online career portal. We appreciate all applicants; however, only those selected for an interview will be contacted.
Disclaimer: We use some technology-based tools, which may include artificial intelligence (AI), to support application screening; however, all hiring decisions include human review.
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